HOW TO ORDER
to review managing Irregular Areas
We offer both pick up at the
standard pallet has 540 SQ/FT but, adjustments can be made to
the square footage amount.
All orders need to be called into the office at 434-817-9679.
If line is busy please leave a message and your call will be
returned. Note: we harvest from 2 different farms so please
call for directions to the current harvesting location.
There is a refundable deposit for each pallet used during your
order .Upon the return of your pallet(s), in good usable
condition, the amount will be returned to you through your
original payment method or through an account credit. Our
pallets are custom made for our sod harvesters, we do not accept
"non-sod" pallets such as ones used for brick, block, mulch,
etc. Any sod pallets returned to us from other sod farms will
not yield you any return on deposits or account credit.
We are unable to pick-up pallets from jobsites, all pallets are
to be returned to our office at 9515 Jacksontown Road, Somerset,
VA 22972. Please call in advance to ensure someone will be
onsite to receive pallets unless other arrangements have been
The sod harvester is programmed by
computers and sensors to cut a strip of sod 2 feet wide by 5
feet long (10 square feet), no adjustments can be made to this
All orders are C.O.D. unless other
arrangements have been made in advance. We accept checks,
personal or company, cash and credit cards, Visa, Mastercard or
Discover. Credit cards may be called in to the office prior to
picking up or having your sod order delivered.
Please call ahead a day in advance if possible with an
estimated time of arrival and how many square feet of sod is
needed. If you are running late kindly give us a courtesy call
to let us know. I f you have to cancel due to a weather or
scheduling issue please let us know as soon as possible. If you
have a last minute order or change to an order please call as we
will do our best to work your order in to the schedule. Walk-in
orders may or may not be able to be accommodated, depending on
the harvesting schedule and volume of orders for that day
and keep in mind there may be a wait if there are orders already
scheduled ahead of yours.
Bring protective covering for the interior
of vehicle and if bringing a trailer be sure to have tie-down
straps or rope to secure the load and tires are properly
inflated. There may not be an air compressor available to pump
up low tires. Depending on the weather before and during
harvesting, sod rolls can weigh anywhere from 20 lbs light to
45 lbs heavy especially if there has been rain. Know your
vehicle and or trailer weight load capacity limit. Please do
not overload your vehicle/trailer to try and get your order in
one load, better to make 2 loads and be safe.
Pick-up hours are Mon. – Fri.
8:00 AM - 5:00 PM
Need a 2 or 3 day advance notice if possible to reserve a
truck and forklift. Have square footage measurements
available, may have to make adjustments to pallet to even out the weight on the
trailer. Will try to use as few pallets as possible. We have 2
trucks/trailers with one able to carry up to 12 pallets and the
other up to 20 pallets. Have good directions to jobsite with
State Route #’s if possible. Let us know beforehand of any
roadway issues; narrow one-lane or gravel roads, unusually
steep and/or windy roads, bridges with weight or height
limits. Will need a safe place to park and turn around at the
job site. Delivery times are estimated. Please be on jobsite
to receive the order and direct driver as to placement of the
pallets. Will spot pallets a reasonable distance from truck.
There are limits as to where the forklift can go, no steep
hills, narrow gate openings, no driving over driveways,
sidewalks, patios, curbs etc.. If unable to meet driver at
designated time please kindly give us a courtesy call as there
could be another customers order on the truck and want to make
them aware of any delay in receiving their order . If payment is
due please have it available for the driver.
Freight charge is per load to all
of Central Virginia. Locations further South or West may
incur a slightly higher freight fee.
If for some reason we are unable to harvest
the sod due to unexpected weather or a mechanical breakdown will
call and make you aware of any delays. We will do our best to
get up and running as quickly as possible but if unable to do
so will have to reschedule your order for next available day.
When changing weather is in the forecast, best for both
parties to keep in touch via phone/e-mail as it may not be
raining at the farm but it is at your jobsite and vice versa.
Our e-mail address is:
For best results the sod needs to be
installed and watered immediately upon arrival at jobsite
especially in hot weather. If unable to do so then take the
necessary steps to get the sod out of direct sun or heavy rain.
Timing of the installation of the sod is critical to its long
P.O. Box 7, Somerset, Va. 22972